Once you have received your "order has been dispatched" email, you will be able to track your package online. Using the shipment tracking number in the confirmation email, follow the steps below for your shipment method to check the status of your package. We use Australia Post eParcel to ship all items.

eParcel

• Call Australia Post customer service on 13 13 18 (Options 3, then 3, then 1) and quote your Shipment Tracking Number.
• Visit your local Post Office and provide customer service with your Shipment Tracking Number.
• Click Here to visit the Australia Post website and enter in your Shipment Tracking Number in the Article Number field and choose the "Article" option. Alternatively, you can also select the "Consignment" option.
• Note: Online Tracking is not in real-time and scan's can be delayed for up to 24 hours depending on the delivery address.